Utility Billing
Process
The Utility Billing service is to bill for services provided for Sewer, Water, Drainage, and Garbage/Transfer Stations outside of taxation.
Depending on the Electoral Area, there may be different services provided within each area; not all taxpayers in the same Electoral Area are included in the same service.
For more information on how each service area is funded, visit Have Your Say – Financial Plan.
Payments
There are a number of different ways to pay your utility bill:
- Online through your myFVRD profile using your account number and access code in the top right corner of your utility bill.
- Online banking by adding the Fraser Valley Regional District as a payee.
- By cheque, including the bottom portion of your invoice. Cheques should be made out to Fraser Valley Regional District, 1-45950 Cheam Avenue, Chilliwack, BC V2P 1N6
- In-person: The office is open Monday to Friday from 8:30 am to 4:30 pm, except for statutory holidays. The limit for Visa/MasterCard payments is $2,000.
- Drop off your cheque after hours by using the mail drop slot at the main entrance doors.
Postdated cheques are acceptable.
NSF cheques received will be charged a service fee of $25.
Unpaid invoices: Please note that if a utility bill remains unpaid by December 31, the outstanding amount is legislatively required to be transferred to your property taxes.
If you did not receive your invoice, please contact info.finance@fvrd.ca
Rates
Utility billing rates are set by bylaw and are updated as required by the approved Financial Plan.