Utility Billing

NOTICE

  • January 15, 2026: Unpaid invoices due December 31, 2025, have now been transferred to property taxes as legislatively required.

Process

The Utility Billing service is to bill for services provided for Sewer, Water, Drainage, and Garbage/Transfer Stations outside of taxation. 

Depending on the Electoral Area, there may be different services provided within each area; not all taxpayers in the same Electoral Area are included in the same service.  

For more information on how each service area is funded, visit Have Your Say – Financial Plan. 

 

Payments

There are a number of different ways to pay your utility bill:

  • Online through your myFVRD profile using your account number and access code in the top right corner of your utility bill.
  • Online banking by adding the Fraser Valley Regional District as a payee.
  • By cheque, including the bottom portion of your invoice. Cheques should be made out to Fraser Valley Regional District, 1-45950 Cheam Avenue, Chilliwack, BC V2P 1N6
  • In-person: The office is open Monday to Friday from 8:30 am to 4:30 pm, except for statutory holidays. The limit for Visa/MasterCard payments is $2,000.
  • Drop off your cheque after hours by using the mail drop slot at the main entrance doors.

Postdated cheques are acceptable.
NSF cheques received will be charged a service fee of $25.

Unpaid invoices: Please note that if a utility bill remains unpaid by December 31, the outstanding amount is legislatively required to be transferred to your property taxes.

If you did not receive your invoice, please contact info.finance@fvrd.ca

 

Utility Invoice Review

Do you have concerns about the amount owing on your water utility invoice? The FVRD has a one-time forgiveness program in place to accommodate customers who have come across water leaks affecting their consumption levels. To review details or to submit a request please view the Request to Review a Utility Notice - Fillable Form.pdf [PDF - 1 MB]

 

Rates

Utility billing rates are set by bylaw and are updated as required by the approved Financial Plan. 

2025 Rates (Residential)