Emergency Social Services (ESS)

Emergency Social Services is based on volunteerism, and is dependent on the willingness of individuals in the community.  ESS volunteers not only help during an emergency event but they are integral in the planning of the wellbeing of their neighbours and fellow citizens.  ESS volunteers receive ongoing training through various instructions seminars and exercises.

As part of our ESS team you will help with ensuring the responsibilities of the FVRD Emergency Services for our communities are met, including:

  • Identifying locations for reception centres and group lodging;
  • Helping to recruit volunteers;
  • Working with local businesses, service organization and government agencies;
  • Helping to find shelter and food for people forced from their homes;
  • Providing services to people who are unable to leave their homes; and
  • Supporting other emergency responders.

Teams of ESS volunteers are activated to provide evacuees with essential services including food, clothing, lodging, and emotional support for up to 72 hours.

ESS Volunteers receive ongoing training through various instruction seminars and exercises.  Seminars include topics such as group lodging, reception centre training, worker wellness, post-disaster pet care, and resource acquisition to name a few.

To get a better idea of what an ESS Reception Centre is please view this JIBC ESS Reception Centre video

Contact us if you are interested in learning more about becoming an ESS volunteer.


During an emergency event, different types of resources are always needed. Whether you have an excavator or camping equipment that you are willing to volunteer during these times, it may prove to be very useful within your community. If you are interested in volunteering your resources during an emergency event, please let us know and you will be added to our community resource list.